You can keep the Arivs Staff updated on appraisal orders by changing the Status in a timely manner. You can also send notes to Arivs staff by using the Notes function on the bottom right side of the order details screen. Use the Notes function to let us know if you have attempted contact, need additional information, ran into any difficulties on your inspection, etc.
Notes can also be added by clicking the green plus sign next to a specific appraisal order on the Main page.
This is what the Note box will look like. Click "Create" to publish the note to the appraisal order. When Notes are added, they are put into a Refer to Comments queue so that an Arivs staff member can address your concern immediately.